MNET is broadband service provider. Since 2005, we have been trusted providing quality services for enterprise and government.
MNET has been chosen because of its flexibility and ability to help customers to deliver service in the field of IT. We aware that everybody can provide same capacity like we do, but Internet services is not about the speed and quality. When you subscribe, it will cover service and reliability.
We are not just offer a services. We give a peace of mind to all our customer in doing their business activity. Good connection and services will support your activity to enhance the business.
We never let machine to answer incoming calls from customers.
We regard customers as people who want to be served as human being.
Therefore, each of our customers will get personal touch from our staff who involved in commercial and technical. Our survey has shown that 98% of our customers are in reasonable satisfaction level.
As a standard procedure in our company. Each customer will be visited at least once a week, with or without complain.
This proves that we are concern of quality services provided. Schedule visit will be arranged accordance with the time that is convenient for the customer.
To maintain the quality of service. We always take care of the network, as well as keep them from time to time.
Periodically we do maintenance and replacement for all devices which considered at maximum capacity approach.
The word "simple" is not as simple as that in networking. Our network present in 3 major cities around the world should make us more careful. For IT company is a challenge to have very large scale network with very minimum risk downtime.
Overall, our customers are satisfy to our services availability at 98%. Our network serve Jakarta, Serpong, Medan, Batam with total average Service Level Guarantee 99,5% which connected thru Singapore and Hong Kong as our presence in Asia.
Why not contact our sales team to get free trial at all location of our presence. If you are not satisfied, just drop it with no question ask within 7 days period.